Cookie Policy
Last updated: January 2025
What Are Cookies
Cookies are small text files placed on your device when you visit our website or use our platform. We may also use similar technologies (such as pixels, SDKs, and local storage) for similar purposes.
How We Use Cookies
We use cookies and similar technologies to (1) operate and secure our services, (2) remember your preferences, (3) measure traffic and usage, and (4) support marketing activities.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are required to provide the website/platform and to keep it secure. They are usually set in response to actions you take (such as logging in). You can block them in your browser settings, but parts of the service may not work properly.
- Authentication and session management (to keep you logged in).
- Security and fraud prevention (to protect accounts and the platform).
- Load balancing and basic service operations.
Functional Cookies
These cookies remember your choices and help provide enhanced functionality. If you disable them, some features may not work as intended.
- Language and region preferences.
- Saved settings (e.g., dashboard preferences).
Analytics Cookies
These cookies help us understand how our website and platform are used (for example, which pages and features are used, and whether errors occur) so we can improve performance and user experience. Where required by law, we set analytics cookies only with your consent.
- Traffic measurement and navigation patterns.
- Feature usage and engagement metrics.
- Performance monitoring and error diagnostics.
Marketing Cookies
These cookies and similar technologies help us measure marketing effectiveness and support marketing activities (for example, understanding which campaigns lead to sign-ups). Where required by law, we set marketing cookies only with your consent.
- Measuring campaign performance (e.g., sign-ups, conversions).
- Preventing repeated or fraudulent form submissions (where used in marketing flows).
- Supporting communications and audience measurement for marketing activities (where applicable).
Consent and Choices (EU/EEA/UK)
In the EU/EEA and the UK, we will ask for your consent before placing non-essential cookies (such as analytics and marketing cookies) on your device. You can withdraw consent at any time through the cookie preference controls we provide (where available) or by adjusting your browser settings. Strictly necessary cookies do not require consent because they are needed to provide the service you request and to keep it secure.
Third-Party Cookies
Some cookies may be set by third-party service providers that help us operate, analyze, secure, or market our services. These providers may set cookies under their own policies. Where they process personal data on our behalf, they do so under contractual protections.
Managing Cookies
You can control cookies through your browser settings (including blocking or deleting cookies). Where we provide a cookie banner or preference tool, you can use it to manage non-essential cookies. Blocking strictly necessary cookies may prevent parts of the website or platform from working properly.
US Privacy Choices (If Applicable)
If applicable under US state privacy laws, you may have the right to opt out of certain processing such as targeted advertising. Where required, we will provide a way to exercise these rights, including an opt-out method and recognition of legally required browser-based opt-out signals (such as Global Privacy Control) where applicable.
Do Not Sell or Share (If Applicable)
Some US privacy laws treat certain disclosures for cross-context behavioral advertising as a 'sale' or 'sharing' of personal information. Where this applies to our marketing technologies, we will provide an opt-out method as required.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time. We will update the 'Last updated' date and, where required, provide additional notice.
Contact Us
If you have questions about our use of cookies, please contact us:
Email: privacy@flotthq.com