Gap 1 · Control
Data is recorded, but rarely verified.
It is reviewed line by line, manually, often at month-end. Anything that diverges from what happened on site goes unnoticed.
| In the system | On the ground |
|---|---|
| 20 cartons shipped | 16 cartons left the site |
| Work order closed | Equipment still down |
| Batch stored at 4 °C | 9 °C peak for two hours |



