Privacy Policy

Effective Date: April 30, 2025

Last Updated: April 30, 2025

Company Name: Flott HQ, Inc.

Website URL: https://www.flotthq.com

Contact Email: contact@flotthq.com

1. Introduction

This Privacy Policy governs the manner in which Flott HQ, Inc. ("we", "us", or "our") collects, uses, maintains, and discloses information collected from users ("you", "user", or "data subject") of our website located at https://www.flotthq.com ("Website"). This Privacy Policy applies to the Website and all products and services offered by Flott HQ, Inc.

We are committed to protecting your privacy and complying with applicable data protection and privacy laws, including but not limited to the General Data Protection Regulation (GDPR), Delaware Online Privacy and Protection Act (DOPPA), and the ePrivacy Directive.

2. Definitions

  • Personal Data: Any information relating to an identified or identifiable natural person.
  • Processing: Any operation performed on personal data, such as collection, use, storage, or deletion.
  • Data Controller: The entity that determines the purposes and means of processing personal data.
  • Data Processor: A third party that processes personal data on behalf of the controller.

3. Personal Data We Collect

We may collect and process the following categories of personal data:

a) Information You Provide Voluntarily

  • Full name
  • Email address
  • Company name
  • Any other details submitted via forms, surveys, or email

b) Automatically Collected Information

  • IP address
  • Browser type and version
  • Device type and operating system
  • Referring website (referrer URL)
  • Pages visited and time spent
  • Clicks, scrolls, and interactions on our website

This information is collected via first-party cookies and analytics tools such as PostHog.

4. Legal Basis for Processing (GDPR)

We collect and process your personal data based on the following legal bases:

  • Consent
  • Contractual necessity
  • Legitimate interests
  • Legal obligations

5. How We Use Your Information

We may use personal data for:

  • Providing, operating, and maintaining our Website
  • Responding to inquiries and requests
  • Analyzing usage for UX and performance improvements
  • Sending emails and newsletters (with consent)
  • Enforcing our Terms of Service
  • Detecting and preventing fraud or security issues
  • Complying with legal obligations

6. Use of Cookies and Similar Technologies

We use cookies and tracking technologies for:

  • Site functionality
  • Performance and analytics (e.g., PostHog)
  • Remembering preferences

Consent:

A cookie banner allows users to accept, reject, or customize settings.

Opting Out:

You can opt out via browser settings.

7. Analytics and Tracking

We use PostHog for analytics. PostHog collects:

  • Page views
  • Button clicks
  • Navigation flows
  • Device/browser data
  • IP address (may be anonymized)

No personally identifiable information is collected unless provided by you.

8. Data Retention

We retain data only as long as necessary, typically no more than 24 months.

9. Disclosure of Personal Data

We may disclose data to:

  • Service providers
  • Legal authorities
  • Business acquirers (in event of sale/merger)

10. International Data Transfers

Data may be transferred to and processed in countries outside your jurisdiction. We use Standard Contractual Clauses where required.

11. Your Rights (GDPR & CCPA)

You have the right to:

  • Access, correct, delete your data
  • Withdraw consent
  • Object to processing
  • Request portability
  • File complaints

Contact us at contact@flotthq.com.

12. Security Measures

We use SSL/TLS encryption and other technical and organizational measures to secure data.

13. Children's Privacy

We do not knowingly collect data from children under 13.

14. Third-Party Links

We are not responsible for the privacy practices of linked third-party websites.

15. Changes to This Privacy Policy

We may modify this Policy. Updates will be posted with a new "Last Updated" date.

16. Terms of Service

Our services are governed by individually negotiated agreements with each customer. Your use of the service is subject to the terms and conditions outlined in the applicable Master Services Agreement or customized Terms of Use executed between your organization and Flott HQ, Inc. These agreements include, but are not limited to, provisions related to pricing, payment terms, and refund policies.

If you have questions about your specific terms, please contact us at contact@flotthq.com.

17. Contact Information

For questions or concerns:

Email: contact@flotthq.com

Company Name: Flott, Inc.

Address: 1111B S Governors Ave STE 28362, Dover, DE 19904